Frequently Asked Questions
To place an order, browse our collection, select your desired items, choose the correct size and color, and click Add to Cart. Once you have all your items in the cart, proceed to checkout where you will enter your shipping and payment information.
Once an order has been placed, we cannot guarantee that changes can be made. Please contact our customer service team as soon as possible with your order number, and we will do our best to assist you.
We accept Partial COD, online payment methods, and store gift cards.
We offer several shipping options, including standard, expedited, and express shipping. Rates vary depending on your location and the shipping method selected.
Yes, we ship to many international destinations. Please check our International Shipping page for more details.
Once your order has been shipped, you will receive a confirmation message on WhatsApp with a tracking number that can be used to track your shipment.
We offer a 30-day return policy for most items. Products must be unworn, unwashed, and in their original condition with tags attached.
Please follow the instructions provided on our Return Policy page. Complete the return form and send the item back using the provided return shipping label.
Each product page includes a detailed size chart. If you need additional assistance, feel free to contact our customer support team.
We strive to display products as accurately as possible. However, differences in screen settings may result in slight color variations. Some product images are AI-generated for visualization purposes, so minor variations in color, texture, or detailing may occur.
As many of our pieces feature intricate detailing and delicate craftsmanship, we recommend Dry Clean Only to preserve their quality and finish.
Click the Sign Up button at the top of the homepage and complete the registration form. An account lets you track orders, save addresses, and enjoy faster checkout.
Yes. We use industry-standard security measures to protect your personal information. Please refer to our Privacy Policy for complete details.